General notes

The company Stella SrL- Piazza Garibaldi,13 – 55015 – Montecarlo (LU) markets the products marked with the Rue des Mille brand ("Products").

The use of the remote selling process described in these general conditions of sale is reserved exclusively for final consumers (hereinafter "Customers"), who act exclusively on their own behalf and who are resident in the European Union and outside the European Union with the exception of Black List countries.

General conditions of sale

These conditions of sale are applicable to all products purchased through the ruedesmille.it website, with deliveries throughout the European Union and outside the European Union with the exception of Black List countries.

The Customer must be aware of these conditions before completing the online purchase procedure for the Products.

The Customer therefore undertakes to observe these conditions in his/her relations with Stella srl ​​and also acknowledges that Stella srl ​​does not consider itself bound by conditions other than these unless previously agreed in writing.

These general conditions of sale are to be considered applicable as long as they are accessible from the website.

How to purchase

The Products on the shop can be purchased, until stocks run out, by those who are at least 18 years old.

Orders are placed directly following the order completion and subsequent checkout procedure.

Stella srl ​​reserves the right to evaluate the acceptance of orders received and will communicate directly to the Customer any impossibility of accepting orders.

In accordance with the provisions of art. 53 of the Consumer Code, the Customer will receive, at the time of placing the order, written confirmation of the product ordered, the amount paid, with the details of the price of the product and the shipping costs charged to him. Following the finalization of the order, the user will receive an email with the access credentials to be used for subsequent orders.

From the moment the order confirmation email is sent, delivery times will depend on the type of product purchased. Specifically, shipping times may vary from 5 to 10 working days to 30 working days for customized Products. In addition, orders may be subject to delays in shipping and delivery in the event of holidays according to the calendar in force in the country of reference.

The performance of the services by Stella srl ​​may be suspended in the event of a fortuitous event or force majeure that prevents or delays the performance. Stella srl ​​undertakes to inform the Customer of the occurrence of the fortuitous event or force majeure within 10 days of its occurrence.

In the event that the suspension of the service should extend for a period exceeding 15 days, the Customer will have the possibility to cancel the order placed and will be refunded the amounts already paid.

If you buy with Scalapay you receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV Srl, to related parties and their assignees, and that you authorize such transfer

Product prices

Product prices are inclusive of all taxes and duties, excluding shipping and customs charges.

The official currency for Stella srl ​​is the Euro. For countries that do not adhere to the Euro, the exchange rate depends on the operator of the Customer's credit card.

Cookies

Cookies are small text files sent to the user by the website visited. They are stored on the computer's hard disk, thus allowing the website to recognize users and store certain information about them, in order to allow or improve the service offered.

There are different types of cookies. Some are necessary to navigate the Site, others have different purposes such as ensuring internal security, administering the system, performing statistical analysis, understanding which sections of the Site are of greatest interest to users or offering a personalized visit to the Site.

The Site uses cookies that do not have the ability to start programs on the user's computer or to load viruses onto it or that control the user's computer.

Cookies are stored temporarily and are deleted when the user closes the browser. If the user registers on the Site, Stella Srl uses cookies that collect personal data in order to identify the user on subsequent visits and to facilitate access; as well as for system administrative purposes and to offer a personalized visit to the site.

The Stella Srl Site may contain links to other sites, of which it has no control over cookies and other technologies; for this reason, for the relative methods of processing personal data Stella Srl declines all responsibility. The user should check the Privacy Policy of third-party sites.

Disabling cookies may limit your ability to use the Site and prevent you from fully benefiting from the features and services on the Site.